Privacy Policy

1. Introduction

Trademark DME ("we," "us," or "our") is committed to protecting the privacy and security of personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information obtained through the Doctors Login portal (the "Portal"), including any personal information from patients and commercial information from clinics or law firms.

2. Information We Collect

• Personal Information: This may include patient names, contact details, medical records, and other data necessary to fulfill equipment orders and provide services.
• Commercial Information: We may collect information from clinics or law firms, such as business addresses, billing details, and any other relevant data needed to process orders or communicate about patient care.
• Usage Data: We may automatically collect certain technical information, such as IP addresses, browser type, and operating system, to improve the Portal’s functionality and user experience.

3. How We Use Your Information

• Service Provision: We use personal and commercial information to coordinate and deliver medical equipment, process orders, and communicate with the appropriate parties regarding patient care.
• Administrative Purposes: We may use collected information to manage user accounts, maintain legal and regulatory compliance, and enhance the Portal’s performance.
• Communication: We will use your contact information to send updates, billing information, shipment details, or relevant notices related to your use of the Portal.

4. HIPAA Compliance

We are committed to complying with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), as applicable. Any protected health information (PHI) we receive or handle through the Portal will be accessed and used in accordance with HIPAA regulations.

• Use and Disclosure: PHI will only be used or disclosed for permitted purposes, such as treatment coordination, payment, or healthcare operations, and only to authorized individuals or entities.
• Safeguards: We employ administrative, technical, and physical safeguards to protect PHI against unauthorized access, use, or disclosure.
• Minimum Necessary Standard: We make reasonable efforts to limit the use or disclosure of PHI to the minimum amount necessary to accomplish the intended purpose.
• Business Associate Agreements: Where required, we enter into agreements with third parties to ensure they also protect PHI in compliance with HIPAA standards.

5. Disclosure of Your Information

• Service Providers: We may share information with third parties who perform services on our behalf (e.g., delivery partners, IT support, data storage services), provided they agree to protect the information and use it only for authorized purposes.
• Legal Requirements: We may disclose information if required by law, court order, or in response to valid legal processes.
• Business Transfers: If we merge with or are acquired by another company, or in the event of a transfer of some or all of our assets, the information we have collected may be transferred to the new entity.

6. Data Security

We implement industry-standard security measures to protect the confidentiality and integrity of your data. However, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.

7. Retention of Information

We will retain your information for as long as needed to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Your Choices and Rights

You may have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, please contact us at the information provided below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any modifications will be posted within the Portal with a revised "Effective Date." Your continued use of the Portal constitutes acceptance of those changes.

10. Contact Us